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We're here to help.

About our Help Desk

Support tickets can be logged within your digital credential wallet's chat window, via email at, or via Axuall’s support button above.  Axuall guarantees a response to support requests within twelve (12) business hours.  


About the Axuall Resource Center

Managed by the Axuall team, the resource center enables Clients and Axuall team members to: 

  • Receive and review latest announcements

  • Access Axuall product release notes and documentation

  • Find answers to questions in our Knowledge Base and FAQs

  • Submit a support ticket and/or enhancement request

  • Create and engage in Community Forums with other end-users (coming soon)...and more! 

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